Show All Answers

1. Who picks up the household garbage and empties the dumpsters?

Weekly residential garbage service is provided as a benefit to the residents of the City of Cleveland. This service is contracted through Waste Connections, LLC and the service provider is responsible for the scheduling of garbage pick up days. If you have questions or concerns about your residential garbage service, please contact Waste Connections at 476-2293.

Commercial trash pick up inside the City limits is under an exclusive contract with Waste Connections, LLC. If you are a business owner in need of service, please contact Waste Connections at 476-2293 or online.

2. When is my route scheduled for brush/debris pick up?

Information needed to determine your pick up schedule can be found under DEPARTMENTS / PUBLIC WORKS / GARBAGE & SOLID WASTE / BULK TRASH/SOLID WASTE COLLECTION or by clicking on and following the provided links under Route Search and Calendar located here.

3. What is the best way to put out items for Public Works to pick up?

Items should be placed as close to the street as possible but not as to cause a traffic hazard. The city ordinance states that items for collection may be placed to the curb as early as the evening before your scheduled removal day.

Please keep your yard waste and rubbish items in separate piles which are easily accessible with our heavy equipment (i.e. away from fences, mailboxes, wires, etc.)

Leaves (except during the months of October – February when the vacuum truck is used) and grass clippings must be bagged for removal.

4. Do I need to put my small rubbish and/or yard debris in a particular color garbage bag?

Yes. Any bagged debris set out by the curb for pick up needs to be in clear plastic bags. Trash set out in colored garbage bags is often mistaken for regular household garbage (which is not picked up by this department).

5. What if I have a large amount of debris to dispose of or can't wait until my scheduled pick up day?

Public Works offers overnight and weekend use of dump trucks for removal of bulk rubbish for residents of the City of Cleveland. The requested vehicle will be dropped off at the desired location between the hours of 2:00 p.m. and 3:00 p.m. and will be picked up the next business day after 7:00 a.m. Removal of regular junk items and use of the vehicles are free of charge; however, due to our route system now servicing residents on a weekly schedule, dump truck usage is limited to once a month. This service is not available during the months of November and December. Demolition debris, hazardous materials and tires should not be placed in the dump truck. Non-compliance may result in you no longer being able to utilize this service.

6. Can I get debris picked up from my business?

Debris pick-up is a residential service only.