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Codes Enforcement

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1. I live in a subdivision with a homeowner association, will the Code Enforcement Division enforce the association’s bylaws, subdivision restrictions, or deed restrictions?
2. How does code enforcement work?
3. Are there issues that code enforcement cannot address?
4. Can I make an anonymous complaint?
5. I phoned in a complaint weeks ago. Why has nothing been done to the property?
6. How do I notify the city about a possible code violation?
7. What are some of the things that would be considered a violation?
8. Do I need a permit to have a garage sale?

Development & Engineering Services - Building Department

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1. How do I apply for a building permit?
2. Who can apply for a building permit?
3. How much will my permit cost?
4. What are the current building codes adopted by the City of Cleveland?

Finance

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1. Where can I pay my property taxes?
2. Where can I get new tags or renew registration for my car, truck, or boat?
3. How do I apply for a marriage license?
4. Where can I get a copy of my divorce papers?
5. How do I learn about voting and poll locations?
6. How can I get city garbage service for my household items?
7. How do I get a dumpster for my home remodeling debris?
8. How do I contact my district's council person?
9. How can I get information regarding the meeting dates of the city council?
10. Where do I get in information regarding local area airports?
11. Where can I find out when my court date is for my citation / ticket?
12. How do I book a pavilion / shed at a city or county park?
13. How can I get help for the homeless or the indigent?
14. How can I apply for food stamp assistance, Medicaid or Tennessee Care?
15. How do I get help with child support cases?
16. How can I get help regarding child abuse / neglect?
17. How do I get garnishments removed?
18. How do I, as a city resident, get a tree problem resolved or a vacant lot cleaned up?
19. How can I get a problem resolved with my landlord?
20. How do I get help with flooding at my home?
21. Who can I contact regarding jury duty?
22. How do I change my address for property tax purposes or to verify if a land parcel / property is in the city of the county?
23. How do I contact the Better Business Bureau?
24. How can I get free legal assistance?
25. How do I get a burn permit?
26. How do I get a building permit?
27. Who do I call about an animal problem?

Finance - Taxes

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1. What if I do not receive a tax bill?
2. What if I have recently refinanced my mortgage and I’m not sure if the company has paid the taxes?
3. My mortgage company escrows my taxes and insurance, do I forward the bill to my mortgage company?
4. I am a new owner, will the property tax bill be sent to me?
5. Are partial payments accepted for my taxes?
6. If property taxes are not paid, will the property be sold?
7. Is there any tax relief for elderly and permanently disabled citizens?
8. How do I change my property tax billing address?
9. Who determines the valuation of my property?
10. What can I do if I think my property valuation is wrong?
11. Is paying my property tax bill online safe?
12. What form of online property tax payment can I use?
13. Why is my email required on the online payment page?
14. How will I know if my online property tax payment is received before the bill due date?
15. What is tangible personal property?

Garbage & Solid Waste

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1. Who picks up the household garbage and empties the dumpsters?
2. When is my route scheduled for brush/debris pick up?
3. What is the best way to put out items for Public Works to pick up?
4. Do I need to put my small rubbish and/or yard debris in a particular color garbage bag?
5. What if I have a large amount of debris to dispose of or can't wait until my scheduled pick up day?
6. Can I get debris picked up from my business?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Parks & Recreation

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1. How do I book a pavilion / shed at a city or county park?

Police

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1. Where do you get restraining orders and/or warrants?
2. Where do you get an order of protection?
3. Do you offer motorcycle safety classes and/or gun safety classes?
4. Do you offer gun permit classes?
5. Where do you pay citations / tickets?
6. Where do I go for city court?
7. Who can I talk to about my court date or citation?
8. What is the phone number for the DMV (Department of Motor Vehicle)?
9. What is the number for probation?
10. What is the number for the Justice Center?
11. What is the number for juvenile services?
12. What is the number for police booking?
13. What is the number for the animal shelter?
14. What is the phone number for the drug task force?
15. Where do I get background checks done at?
16. How do I get reports for crashes that Tennessee Highway Patrol worked?
17. Does the Cleveland Police Department give out free baby / children car seats?
18. How do I go about signing my child up for Shop with A Cop / Blue Christmas?

Public Works

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1. Who is responsible for cleaning/maintaining ditches?
2. How do I get a drainage tile installed?
3. Who do I call about trees in the powerlines?
4. Who do I call about a tree across the road?
5. Who do I call about tree trimming or mowing along the right-of-way?
6. Who do I contact for codes violations such as overgrown lots and junk cars?

Signs & Markings

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1. Can I get a "Children at Play" sign installed in my neighborhood?